Privacy Policy for Memento

1. Introduction

Welcome to Memento - a project under Betworth,. Memento is registered in Denmark. This Privacy Policy explains how we collect, use, and protect your personal data—

What We Collect

We may collect the following types of information:

• Your name

• Email address

• Shipping and billing address

• Purchase history

• Your votes or responses on interactive pages (e.g. artist voting)

• General website analytics:

• Country of access

• Pages visited (not linked to your identity)

• Browser/device information

2. How We Use Your Information

Your data may be used to:

• Process and deliver your orders

• Handle payments and refunds

• Improve the design, layout, and experience of our platform

• Understand voting patterns and user engagement

• Contact you if you're selected in connection with a drop or prize

We do not use your data for unsolicited marketing, and we do not sell your information to third parties.

3. Payments & Fulfillment

All purchases and transactions on Memento are handled via secure third-party services:

• Shopify payment– our main ecommerce platform

• PayPal & MobilePay – secure payment options

• Gelato – our print-on-demand and delivery partner

These services each operate under their own privacy and data security policies.

4. Cookies & Tracking

We use cookies and third-party tools (such as Google Analytics) to understand general behavior on our site. This helps us improve navigation, speed, and performance.

You can manage or disable cookies through your browser settings at any time.

5. Data Retention

We store only the data necessary for order fulfillment, product support, and basic analytics. You may request to have your personal data deleted at any time by contacting us.

6. Age Requirement

You must be at least 13 years old to use Memento. If you’re under 18, we recommend having parental guidance when making purchases or participating in drops.

7. Your Rights

Under applicable data protection laws (e.g. GDPR), you have the right to:

• Access your personal data

• Correct or update any inaccurate information

• Request deletion of your data

• Object to how your data is being used

• File a complaint with a data protection authority if needed

You can exercise these rights by contacting us.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out: